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I have also tried headphones and speakers.

I tried plugging the earbuds into the rear audio jack instead of the front, with no difference. I went back and installed the remainder of the latest Acer drivers that I had not yet installed. This seemed to help some at first but I soon realized it had not fixed the problem. I then had an online chat with Microsoft tech support and he installed the Realtek driver and several other drivers directly from the Acer website, which I had not tried (I had tried the Realtek site and Windows update). I tried loudness equalization, installing the latest Realtek driver several different ways, removing the Realtek driver entirely and using the default Windows HD Audio Device, etc. I noticed the problem soon after the latest Windows 10 Creators Update, and I have seen other people online complaining about a similar issue after that update. However, it did start working soon after.įast forward a few weeks and several Windows updates, and I started having a problem with the maximum volume being way too low (once again, only using earbuds). Everything seemed fine but I did notice that it did not immediately recognize the earbuds when I plugged them into the front headphone jack after setup. I just bought a new Acer desktop about a month ago. Has anyone ever opened up your laptop before to fix or upgrade anything? If you suspect that, the speaker connectors may have been accidentally bumped.First post here so I hope this is the right forum for this. Check to see if the connections on the motherboard are loose or unplugged. If the wires are broken, then fixing them will probably fix your problem.

Follow the wires which connect to the speakers all the way to where they connect to the motherboard. Are the speaker grills on your laptop broken? Could something have stuck through the grills and physically damaged the speakers? Look closely for any signs of damage, and try to ascertain what may have caused the damage.

If you notice any physical damage to the speakers, like torn cones, then replacing the speakers may fix your problem. If you lack the tools to open your laptop case without breaking it, consider consider taking it to a professional. Some laptops are easy to open, and others are extremely difficult. If you prefer to continue working on your laptop yourself, here's what you'll need to do:

Depending on the design of your laptop, your level of expertise, and whether or not you're still within the laptop's warranty period, you may want to take it in for service at this point. If your speakers still don't work, there may be a physical problem with your hardware.